Frequently Asked Questions
How do we contact the School?
Our School Reception is open as follows:-
- Term time - Monday to Friday from 8.15am to 4.30pm
- School holidays - Monday to Friday from 10am to 2pm
There is an answer machine outside these times, but the best way to contact us is via email to enquiries@highamsparkschool.co.uk
CONTACT INFORMATION Should you require further information, please in the first instance refer to our Website or Firefly.
Admission Queries: Please email the admissions team on admissions@highamsparkschool.co.uk. We will endeavour to acknowledge your e-mail within 2 school days of its receipt.
- Email: The email addresses of different leaders within the school can be found on our school website. Colleagues will endeavour to acknowledge your e-mail within 2 school days of its receipt. If you have an urgent enquiry or are unsure of who is best to address your enquiry to, do please use enquiries@highamsparkschool.co.uk who will be able to direct you to the most appropriate colleague.
- Finance Queries: Email Finance Department on accounts@highamsparkschool.co.uk,
- Firefly Queries: Email ICT Department on ithelp@highamsparkschool.co.uk,
- Website: http://highamsparkschool.co.uk
Absence or Late into School
We have been reviewing how you tell us if your child is absent from or late to school and how we manage the 100's of phone calls, messages and emails to various staff, we receive each day.
You will be redirected to the online form if you ring/email the school. Messages will not be taken except in truly exceptional circumstances, so please do not ask staff to take them.
Do not ring or email the school except in emergency.
Please see the Attendance and Absence page on the school website for more information.
Child's spending at lunchtime
Parents can limit the amount your child spends on food each day by setting a 'cap' on their spending. To do this please email accounts@highamsparkschool.co.uk